Search by Designer

Search by Keyword

Collections

Information

Home /
Terms and conditions

Terms and Conditions

Information on the Website
Whilst every effort is made to update the information contained on this website, neither the Website owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ( “information”) and shall not be bound in any manner by any information contained on the website. The website owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes.You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know at info@lonah.co.uk

Prices
Orders are subject to acceptance by the company and to availability of goods and will be invoiced at prices ruling at the time of acceptance. All prices include VAT where applicable. The Vat number of LONAH Limited is 825 448 026.

Payment
Customers will be required to pay in advance of delivery by debit or credit card for goods ordered by them.
.

Returns
Unsuitable items may be refunded or exchanged by e-mailing returns@lonah.co.uk with in 7 days of receipt. Please include your original receipt in the returned parcel. Any items which are not accompanied by an original receipt will not be accepted.
Please send all returns to;
7 Seamoor Road
Westbourne
Bournemouth
BH4 9AA

The product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.

If you wish to receive a refund we will re-credit the original purchaser’s credit or debit card for the sum paid less the postal costs. Please allow three working days from our receipt of the returned goods for a refund to be processed.

You will receive a confirmation e-mail once the transaction has been completed. Please allow up to 10 working days for the funds to be reflect on your account.
Its is advisable to send returned items by registered post and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Please note that postal costs for returned goods are the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.

LONAH limited trading as LONAH ("the Company") contracts are made and orders accepted upon and subject to the following terms and conditions - which do not affect your statutory rights in any way.